Frequently Asked Questions (FAQ)

1) Question to the seller
2) Buying this product
3) Products search services
4) Lot ID
5) How does Exapro works
6) Price and costs of Exapro services
7) Insert some machines offers for free
8) Newsletter subscription
9) Free registration
10) Adding several offers on Exapro
11) Increasing your chances of selling
12) How to set the right price on your used machinery

1) Question to the seller
You can ask your questions to the product seller.
They will be forwarded and answered as soon as possible.

Please remember to ask for all the information you need in order to avoid unuseful exchanges.

2) Buying this product
If you are interested in buying a particular offer, you can make an offer by filling the form.
We will get in touch as soon as possible to arrange the transaction.

Be cautious, offers are taken seriously :
1. offers under 80% of the announced price will not be communicated to the seller,
2. if you need more information or if you have a specific request, please use the « Question to the seller » form.

3) Products search services
You did not find what your were looking for ?

You can leave a search ad :

Register for free,
Fill the search form,
You receive a confirmation email,
Team EXApro validates your search,
You ad can be seen by all EXApro’s visitors.

You possess a search product or have the information to get one :

Click on ad link,
Fill the form and validates
Team EXApro will help you get in touch with the potential buyer.

4) Lot ID
What is it?

Every product on the website is registered with an ID.

How to find it?

Check the first line above the full description of the product:
Product number XXX
XXX is the LOT ID.

5) How does Exapro works
Exapro sets sellers and buyers of industrial machine in contact.

Its team screen requests, complete offers and arrange visits of used machinery.

If and only if the sale is concluded a commission included in the price is paid by the seller.

6) Price and costs of Exapro services
Exapro works with a system of commissions on sale.

This is paid by the seller once the equipments have been paid by the buyer.

These commissions are based on the total price (10% down to 5%). You can see them in our Commercial Terms.

7) Insert some machines offers for free
To add a machine that you want to sell on www.exapro.com, you need to register for free on http://exapro.com/myexa_getin.php?&setlang=uk , then log on in the left column (MyExa section) and from there manage all your offers (« Add a product »).

If you have any difficulties doing so, please send us the details of the machine (manufacturer, type, year, technical info, price and some photos if available) on info@exapro.com.

8) Newsletter subscription
Exapro sends a monthly newsletter with a selection of new offers.

This is a free service and you can unsubscribe at any time in the left column.

Your email will not be sold to any third party.

9) Free registration
you can register for free at Exapro services which allows you to:

- add second hand offers
- manage all your offers
- insert search ads

All your details remain anonymous. We delete your account on simple email request at info@exapro.com

10) Adding several offers on Exapro
If you have several offers to add, please send them to info@exapro.com for us to help you do it.

Give us as much info as possible for each as well as your complete contat details.

11) Increasing your chances of selling
In order to maximise your selling chances:

* Price reasonably: think of the initial purchase price, the age, options, conditions and actual market prices.

Price is certainly the most important sale factor. Do not forget that Exapro's commission will be added on top of your price.

* Sales conditions: add all details concerning the payment, if you can dismantle the machine and load it.

* Put as much info as possible on your ads: technical information, state and the use of the product. Clarify if the machine reaches safety standards.

12) How to set the right price on your used machinery
You need a right price to sell quick and well:

- The rarity of your machine: is it from a small production batch or common on the second-hand market?

- The initial price: the total price of the purchase without shipping and installation which you paid originally,

- The accounting depreciation: has your machine a book value for your company?

- The state of the machine: is it in good working condition? Has it worked in a extensive way? What regular maintenance was made on it?

- The options: what are side parts, tools or improvements?

- The actual market: what are the new technologies? Are the machine's technologies obsolete today?

- The second-hand market: do you see regularly this type of machine on sale? Is the demand increasing or dying? Is the machine still produced and does the manufacturer still exists?

- Additional costs: is there any additional costs for the customer such as dismantling, loading, repairing?

- Terms of sale: which type of payment do you accept you (payment before removal, letter of credit...)? Can you take care of the dismantling and loading on truck?

- Extras: do you include some tools or accessories with the machine?

Here is an example of calculation: a milling machine bought in 1995 from 32 000 H.T delivered and installed could be so devalued: 50 % of the initial price(prize) is 16 000 €
- installation ( 1000€ )
- machine's condition ( 1500€ )
- common type of the machine ( 1500€ )
+ Loading included (250€)
+ tools (500€)
+ maintenance book and manuals ( 100€ )
+ easy terms of payment (ex: cashable check in 30 days) (+500€)

= 13 350€

Exapro's commission is automatically added for a final price of 14 850 €.

The price is a main factor in the sale of your equipment. Do not hesitate to lower it to optimise the selling time.

N.B: if you cannot find the right price, please fill "0" in the Best price for it to appear as "Contact us".